|
OCS activation
failure during installation |
At times you might
get following error while adding an OCS server in the
pool. Installation log will come up clean but activation
log will have the following error.
Failure [0xC3EC796C] One or More
errors occurred during execution of the wizard;
the wizard was unable to complete successfully. Please
check the log file for more
information.
Resolution:
To resolve the
problem, follow the following action plan...
If you have Front
page extension installed, uninstall it from Add or
Remove Windows Components.
After that uninstall IIS
Delete c:\inetpub
Re-Install IIS
Uninstall All Office Communications Server 2007
components from Add/Remove
Programs
Restart Server
Run OCS deployment wizard once again. Now you should be
able to install OCS server.
You might get the
following error after following above action plan...
Failure
[0x80070533] Logon failure: account currently disabled.
Resolution:
Open Active Directory Users & Computers. Find RTCService,
RTCComponentService and RTCGuestAccessUser. If you see
these accounts in ADUC, follow following action plan...
Make RTCService account member of
RTCComponentUniversalServices, & RTCHSUniversalServices.
Make
RTCComponentService account member of
RTCComponentUniversalServices.
Make
RTCGuestAccessUser account member of
RTCComponentUniversalServices.
If you don't see
these three accounts or any of the three accounts,
create them manually and assign them to the mentioned
group.
Restart the deployment wizard to activate the components
and this time it should run fine.
