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OCS activation
failure during installation |
At times you might get following error while adding
an OCS server in the pool. Installation log will come up clean but activation log
will have the following error.
Failure [0xC3EC796C] One or More errors occurred during execution
of the wizard;
the wizard was unable to complete successfully. Please check the log file for more
information.
Resolution:
To resolve the problem, follow the following action
plan...
If you have Front page extension installed, uninstall
it from Add or Remove Windows Components.
After that uninstall IIS
Delete c:\inetpub
Re-Install IIS
Uninstall All Office Communications Server 2007 components from Add/Remove Programs
Restart Server
Run OCS deployment wizard once again. Now you should be able to install OCS server.
You might get the following error after following
above action plan...
Failure
[0x80070533] Logon failure: account currently disabled.
Resolution:
Open Active Directory Users & Computers. Find RTCService, RTCComponentService
and RTCGuestAccessUser. If you see these accounts in ADUC, follow following action
plan...
Make RTCService account member of RTCComponentUniversalServices, & RTCHSUniversalServices.
Make RTCComponentService account member of RTCComponentUniversalServices.
Make RTCGuestAccessUser account member of RTCComponentUniversalServices.
If you don't see these three accounts or any of
the three accounts, create them manually and assign them to the mentioned group.
Restart the deployment wizard to activate the components and this time it should
run fine.
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