Outlook Integration Error...

 

MOC 2007 – Outlook Integration

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The following (Outlook) files are held "in use" when Communicator 2005 or Communicator 2007 is running:

• Contab32.dll : This is for the address book.

• Emsmdb32.dll : This is an exchange extensions dll used for the Mailbox

• Mspst32.dll : For store access (PST, and I believe OST)

• Mso.dll : general Office functionality common to all applications, for example, toolbars, file open/save UI, etc.    

• Olmapi32.dll

• Riched20.dll : rich-text editing code

If Communicator 2007 is running, the following file is also held "in use"

 

• Msores.dll : similar to mso.dll above, but res files should contain all of the language-specific resources, such as language-specific strings that appear in
dialog boxes, errors, etc.

 

Outlook integration error:

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There are some situations when you can expect “Outlook Integration Error” appearing in office communicator 2007.

 

You need to check if email address attribute and the primary SMTP address are different for the user. If these two attributes are having different values, then the user will get “Outlook Integration error”. Follow the kb to resolve the issue… http://support.microsoft.com/kb/951644 

 

If email address and primary SMTP address both are same then ensure that outlook and office communicator both are updated with the latest build. 

If you are using Outlook 2003, make sure you install OCS 2007 compatibility pack.

For more information about Outlook integration error, follow this link.