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How to enable Logging for Microsoft Office Communicator 2007?

·         Enable Communicator File Tracing on the client side (Where office communicator is installed)

  • You can enable Communicator File Tracing by doing the following Registry keys on your client.

  • HKCU\Software\Microsoft\Tracing\uccp\Communicator

  • Inside the folder there is a key called EnableFileTracing.  By default it will be 0.  Change it to 1.

  • Also there is a FileDirectory path where the log files get stored.  By default this is in the %USERNAME% directory. You can change it according to your preference.

  • After you make the above changes. 

  • Exit out of the registry

  • Re-launch the office communicator (after the above setting you need to kill communicator process and re-launch it.)

  • Reproduce the issue you want to capture

  • Go to your user profile. There should be a folder "tracing" inside that. This folder has the uccp log.

Note:

 For Office Communicator enable the following key as mentioned above:
\HKEY_Current_user\software\microsoft\tracing\uccp\communicator
enablefiletracing 1

For Conferencing issues use this key:
\HKEY_Current_user\software\microsoft\tracing\uccp\Confapi
enablefiletracing 1

For Live Meeting Issues use this key:
\HKEY_Current_user\software\microsoft\tracing\uccp\livemeeting
enaablefiletracing 1
 

Note: There is a tool "snooper.exe" in the OCS 2007 resource kit. you can use this tool to analyse the uccp log generated after the above steps. Open the uccp log in snooper.exe and analyze it. (Pretty much useful!)

 
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