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Configure OCS Global Properties |
Right Click forest to go to "Global Properties"

Click "Edge Servers" tab. Add the Access edge
server under "Access Edge and Web Conferencing Edge
Servers"

Check on "Enable Federation and Public IM
connectivity" and add Access edge server internal
FQDN or Virtual name.
Make sure the FQDN resolves to the
ip address which is configured on the internal interface
of the Access Edge Server. It must not resolve to any
other IP Address (including the ip address configured on
external interface of the Access Edge Server).

Restart OCS Front End and Access Edge services after
configuring the Access Edge and OCS Global properties.